Overview
Easier FX (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, application, and services (collectively, the “Services”).
We operate as a market-intelligence and timing tool. We do not execute foreign-exchange transactions, hold funds, or act as a broker. Our role is to help you understand currency-market dynamics so you can make better decisions with your existing bank or FX provider.
Data we collect
We collect only the information we need to deliver and improve the Services. This includes:
- Account information. Name, email address, and authentication credentials when you register.
- Invoice and payment data. Currency pairs, amounts, due dates, counterparty names, and any documents you upload so we can analyze timing and risk. We do not collect full payment-card or bank-account numbers.
- Usage data. Pages visited, features used, device type, browser version, IP address, and approximate location to help us improve performance and security.
- Communications. Emails, support tickets, and feedback you send us.
- Payment information. When you subscribe, our payment processor (Stripe or Paddle) handles card details. We receive only a tokenized reference, billing status, and subscription history.
How we use your data
We use your information to:
- Provide FX timing analysis, alerts, and commentary.
- Generate personalized reports and recommendations.
- Process payments and manage subscriptions.
- Send service updates, security alerts, and optional marketing (which you can opt out of).
- Improve our models, detect fraud, and protect account security.
- Comply with legal obligations and enforce our Terms of Service.
Legal basis for processing
Depending on where you are located, we rely on one or more of the following legal bases:
- Contract. Processing necessary to provide the Services you requested.
- Consent. Where you have explicitly agreed, for example to marketing emails or optional analytics.
- Legitimate interests. To improve security, prevent fraud, and operate our business efficiently.
- Legal obligation. To comply with applicable laws, court orders, or regulatory requests.
Security measures
We protect your data using industry-standard measures, including TLS encryption in transit, encrypted databases at rest, strict access controls, and regular security reviews. We also use Row-Level Security (RLS) in our database and do not store passwords in plain text.
Despite our safeguards, no online service can guarantee 100% security. If you believe your account has been compromised, please contact us immediately.
Data retention
We keep your personal data for as long as your account is active or as needed to provide the Services. You may delete your account at any time; after deletion, we remove or anonymize your data within 90 days, except where we must retain it for legal, tax, or security reasons.
Your rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing activities.
- Receive a portable copy of your data.
- Withdraw consent where processing is based on consent.
- Complain to a data-protection authority.
To exercise any of these rights, contact us at the email address below. We will respond within the time required by applicable law.
Children's privacy
The Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the website. The “Last updated” date at the top of this page reflects the most recent revision.
Contact us
If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:
